I realize how hard it is to purchase an item with only a photograph as reference, however I do stand by my work. Your satisfaction is important to me so please contact me with any questions or concerns. If you are dissatisfied with any pendant purchased from me, I will credit back your purchase price less shipping as long as the pendant is returned in the same condition as it was received, as well as the original packaging material it was shipped in and returned within 10 days of your receipt. I would also ask that you contact me of your intention to return a purchased pendant. You are responsible for paying shipping on returned item(s). Items must be shipped with tracking and insurance.